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      "author": "steemitboard",
      "permlink": "steemitboard-notify-tzhangt-20190319t134554000z",
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      "body": "Congratulations @tzhangt! You received a personal award!\n\n<table><tr><td>https://steemitimages.com/70x70/http://steemitboard.com/@tzhangt/birthday1.png</td><td>Happy Birthday! - You are on the Steem blockchain for 1 year!</td></tr></table>\n\n<sub>_You can view [your badges on your Steem Board](https://steemitboard.com/@tzhangt) and compare to others on the [Steem Ranking](http://steemitboard.com/ranking/index.php?name=tzhangt)_</sub>\n\n\n###### [Vote for @Steemitboard as a witness](https://v2.steemconnect.com/sign/account-witness-vote?witness=steemitboard&approve=1) to get one more award and increased upvotes!",
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      "permlink": "top-online-survey-creator-tools-of-2018",
      "title": "Top Online Survey Creator Tools of 2018",
      "body": "![Image Credit:pixabay.com ](https://cdn.pixabay.com/photo/2016/08/15/10/17/survey-1594962_960_720.jpg)\nImage Credit: pixabay.com\n\nBig data is big business and companies and researchers all over the world are trying to get the answers they need to make better decisions. The [Pew Research Center](http://www.pewresearch.org/methodology/u-s-survey-research/collecting-survey-data/#internet-surveys) says the number of surveys being conducted online has increased dramatically over the past 10 years “driven by a dramatic rise in internet penetration and the relatively low cost of conducting web surveys in comparison with other methods.” Online surveys are convenient, accessible, and increasingly affordable, and providers are springing up around the world. \n\nStill, not all tools are created equal! Get a head start on the online survey creator search right here:\n\n**1. [SurveyMonkey](http://surveymonkey.com)**\nOne of the better known tools, it’s an entry level option for many users around the world just getting started with data collection. If you’re looking for a known player,  this might be your pick. The platform has been around for a while.   \n\n**2. [Google Forms](https://www.google.com/forms/)**\nWith Google right in the name, you know this tool has big backing. Collaborate with others in the way you might be used to in other Google products. If you’re looking to keep all your eggs in one basket, check it out.\n\n**3. [SoGoSurvey](https://sogosurvey.com)**\nSoGoSurvey offers a free trial to encourage users to see for themselves. Integrated quiz and poll tools and a full bank of survey templates sweeten the deal. If you’re looking for a complete solution and personalized support, try it.\n\n**4. [TypeForm](https://www.typeform.com/)**\nStyle is key in TypeForm surveys and interactions, encouraging participant engagement, focused on one question at a time. If you’re looking for a look that’s a little bit different, give it a go. \n\n**5. [Zoho Survey](https://www.zoho.com/survey/)**\nPart of the Zoho Office Suite, Zoho provides many question types and features to compete in the global market, including integrations. If you’re looking for something new and want to explore, look it up.\n\nWant all the data? Sign up for a trial or free version of your top picks and send surveys to your fellow testers! Remember that your chosen tool needs to work for both you and your participants, and it’s not just the survey that matters -- it’s the report! After all, those are the answers you needed in the first place, right? Get the data you need and start making better decisions today!",
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      "title": "When is the right time to collect product feedback?",
      "body": "# When is the right time to collect product feedback? \n\n\n\n* Once you have an idea\n* Once you have a solid prototype\n* Once you have launched\n* After a new release\n* Early and often\n* It depends\n* What must you know?\n* Who has the right answers?\n* How will you find out?\n* When will you ask?\n\nIt would be so easy to say there's always a right answer to this question. The truth is, feedback can always be helpful, no matter where you are in your development process. The problem is, feedback can slow you down, too.\n\nImagine the extreme: If you conduct tests at every stage, this means [using professional survey tools](http://sogosurvey.com)  and focus groups for things like product name, then logo, then color scheme, then for each feature that should or should not be included. Clearly all of these decisions are critical, right?\n\nSure, every decision is important. Still, if you spend all of your time talking about what to do and collecting feedback on why it should or shouldn't be done, progress will be impossible.\n\nSo, make some decisions up front. Three smart questions to start with:\n\n* What must you know?\n\n* Who has the right answers?\n\n* How will you find out?\n\n* When will you ask?\n\nFirst, decide out what answers are critical at this point. If you and your team have enough data - or enough stubbornness! - to make most decisions yourselves, figure out what's left.\n\nNext, who's your audience? The more specific you can be, the better. \"Customers\" is a start, but narrow it down as far as you can. Once you've got your target group (men in their thirties who live in California and have professional jobs in the tech industry, mothers who love yoga and stay at home with their children, etc.), remember: These are the only people who know the answer! Be careful about making assumptions too soon - unless you belong to the target market, too!\n\nThen, how will you find out? User testing is conducted in all kinds of ways, ranging from fancy controlled scenarios and recorded responses to simply leaning over to ask someone nearby, \"Hey, what do you think of this?\" [Product feedback](https://www.sogosurvey.com/survey-templates/market-research/product-feedback-survey/) surveys are generally a good fit in the middle, allowing you to focus on what matters but get the word out to participants all over the place. If you can, consider offering incentives for participation, too.\n\nFinally, decide exactly when to ask. If you're still early in the process, ask for feedback well before you need to make decisions. If you hear unexpected feedback and it's already too late to implement, you've wasted everyone's time. If you're asking for feedback about some aspect of your product's functionality, is it possible to check in with people who have used this feature? An in-app question or two or a trigger-based email could help. If your product is more offline, consider following up with customers after a certain interval to ask your key questions. New users will have different feedback than those who have seen many iterations, so be sure you're comparing relevant data.\n\nAgain, nobody else can tell you exactly when to collect feedback. Still, when you're at a clear decision point and you realize you're just making guesses, take the time to get the data you need before investing any more time or effort.",
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      "body": "Hi, I just followed and upvoted you :-)\nFollow back and we can help each other succeed! @hatu",
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      "title": "5 Best Market Research Tools for Business Success",
      "body": "With a market full of tools, there are plenty of opportunities to up your market research repertoire with just a few clicks. We’ve skimmed a few off the top to get you started:\n\n1.Google Analytics & Keyword Tool\n\nGoogle Analytics :\n\nThe Google Keyword Tool is by far the best way to get insights into how you should be crafting your content strategy. It shows you what people are searching for, when they’re searching for it, and how else they may be using the search engine in their quest for products, services, or general information. \n\nVisit Site: https://www.google.com/analytics/\n\nGoogle Keyword Planner :\n\nAnother essential tool from Google is Google Analytics. This tool provides comprehensive feedback as to how people are interacting with your website, including the pages that they view, how long they view each, and where they arrive from.\n\nVisit website: https://adwords.google.com/home/tools/keyword-planner/\n\n2.SoGoSurvey \n\nJust in case you don’t already have all the answers already (Come on!), remember that it never hurts to ask. SoGoSurvey provides plenty of different sample survey templates to get you started researching key aspects of your industry and your customers’ needs. From product feedback to brand awareness, growing in the right direction is easier when you have the data you need. The survey platform is easy to use and has many advanced features experienced users will appreciate. \n\nVisit website: https://www.sogosurvey.com\n\n3.Ubersuggest :\n\nUbersuggest is an excellent tool for content marketers looking for fresh ideas. Simply type in your keyword and this engine will provide you with ideas for what else you could and should be targeting.\n\nVisit website: https://neilpatel.com/ubersuggest/\n\n4.Quora :\n\nQuora is an amazing community where questions are asked and answers are given by people who have experience in that field. The quality of the community members is very high and the space can be used in various ways for marketing and building your reputation as a professional or as a company. Quora market research can be a great method of collecting information on customer pain points. Especially when conducting market research for small businesses, it’s hard to beat free direct questions from your target audience.\n\nVisit website: http://www.quora.com\n\n5.Social Mention :\n\nSocial media is now more important than ever. If you’re not on top of your social media game, step it up. Social media activity can potentially make or break a brand within a matter of viral minutes. Staying abreast of all that is happening in relation to your industry on social media is now both more important and, thankfully, more easy than ever. Websites such as Social Mention provide a single place to search for terms that are relevant to you, as well as what’s trending in general at any given moment.\n\nVisit website: http://www.socialmention.com\n\nSo, get cracking! There’s plenty to learn, and the wide variety tools and options for conducting your research means there’s no excuse for leaving answers on the table. Good luck!",
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      "permlink": "4-questions-for-maximizing-market-research-surveys",
      "title": "4 Questions For Maximizing Market Research Surveys",
      "body": "Let’s face it: When it comes to market research, you want to know everything. Down to the last detail, you want feedback on messaging, colors, pricing -- but be careful! Getting too carried away with questions on your [market research](http://www.dobney.com/Research/MR_basics.htm) surveys can leave participants exhausted by the process, or even tired of dealing with you.\n\nFocus on a few key questions that will meet your needs rather than sprinkling in lots of extra “good to know” items. The following four are solid starters, though you’ll want them in your own words and matching your own goals.\n\n**What do you think of us?**\n\nNo matter how you put it (Although the elementary school style “Do you like me? Check yes or no.” might be a little much!), impressions matter. You can ask a participant to provide or choose words that he or she associates with your brand. You can ask about perceptions as compared to competitors. Be sure to keep in mind how you want to see the results (Bar graph? Word cloud? Most [online survey creator tools](https://sogosurvey.com/) give you lots of question type options so you can have the reporting options you want, too.).\n\n**Where did you hear about us?**\n\nWhether you want to focus on the first exposure or multiple encounters, understanding what’s working is critical. Most teams don’t have a bottomless marketing budget, so figure out where to place your funds and best content for the maximum impact. Are social media ads really effective? What about mentions in third-party blogs and review sites? Is your referral program working, or how should you reconfigure it to match your customers’ preferred pattern? Nothing’s as powerful as a person-to-person, word-of-mouth recommendation -- maybe it’s time to give more encouragement to your most loyal brand ambassadors through perks and incentives. A little nudge never hurts, right?\n\n**Would you recommend us?**\n\nThe all-important NPS question! If you don’t know your [Net Promoter Score](https://www.netpromoter.com/know/) now, how can you find out if you’re improving? At the bare minimum, this is the key question to include. Sure, all the details are important -- Detractors,  Passives, Promoters -- but the real takeaway is simple. If people say they’re unlikely to recommend you, you can believe it. If the rating they give is low enough, they might even be working actively against you, spreading negative feedback to your prospects. Find out faster so you can take action before it’s too late. Sound dramatic? Remember: It’s better to know!\n\n**What more could you ask for?**\n\nOkay, so maybe this isn’t exactly the wording you want. And yes, plenty of people want to to keep their market research surveys simple with single-select and multi-select questions. But really, do you know everything customers and prospects are thinking? It’s impossible. An open-ended question can be helpful in collecting feedback about the kinds of changes and improvements participants would like to see, especially if you’re not too sure what it might be. If you’re already considering specific options (Which of these two features would you like to see added?), that works, too. If you do use an open-ended question, make sure the question itself is as specific as possible so you get the best data. For example, ask “What additional features would make this product more attractive to you?” rather than “What else should we know?” (You might find out all kinds of things, but they might not be as relevant as you hope!)\n\n\n**Overall: Keep it simple**. Surveys that are shorter and more engaging get more responses and lead to better quality data. You’re asking questions for a reason, so make sure the answers lead to insights that are relevant, insightful, and actionable.",
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      "author": "tzhangt",
      "permlink": "how-to-keep-your-business-healthy-with-survey-check-ups",
      "title": "How to Keep Your Business Healthy with Survey Check-Ups",
      "body": "![business-growth.jpeg](https://steemitimages.com/DQmTB4a3wGATG1ddcEdaaDjdzfrhnmB5m2YjtCKGof2ySX3/business-growth.jpeg)\n\nJust like your personal health, the health of your business requires diligent care and spot-on treatment. \n\nIt’s well known that neglect and disregard can be catastrophic for health, but incorrect and ill-informed treatment can be just as bad. The answer? We all know regular check-ups are critical to our physical health. Likewise, [customer experience](https://en.wikipedia.org/wiki/Customer_experience) surveys can provide the same support for businesses.\n\nTake a moment to think of all of the decisions you need to make for your business. What’s the right price for your products and services? Is your brand identity strong enough to build trust and loyalty? How can you provide the best technical support, and through what channels? Are you including all of the right features that customers expect? Is your website designed well enough to connect visitors with the right information? Should you be advertising more, and if so, where? Do your customers want more emails from you, more special offers, more tips and tricks -- or more peace and quiet?\n\nFor anyone running a business, the list goes on and on. How do deal with all the questions? You have three options:\n\n**Neglectful**: Totally disregard all of the questions coming at you. Avoid making any real decisions, so you can avoid making any bad decisions. Let things go as long as you can without having to take any clear next steps. \n\n**Uninformed**: Take a guess. Whenever there’s a decision to be made, take a stab in the dark. Base your decision on something you read somewhere recently, something catchy a competitor did, or something that comes to you in a dream.\n\n**Informed**: Make decisions based on data. Get the answers you need from the audience that matters so you can be sure your efforts will make a difference.\n\n**Tough decision?** When presented like that, it’s a pretty straightforward menu. Still, there are plenty of businesses relying on the first two choices. Sometimes the third option -- while ideal -- just seems like too much work.\n\nTo be informed, a regular series of check-ups is necessary. Find the [right online survey software](https://www.sogosurvey.com) for business benefits, build in-product feedback options, run focus groups -- whatever you need to do, whenever you need to know. Choose the moments that matter most to gather the data you need, then ask the right questions. \n\n**For example**: How can you improve the sign-up process? Rather than simply ignoring the question, or making up your own answers, send a follow-up survey to customers who have just signed up. One or two questions only, and you’ll be on the right track. These are the right people with the right experience to inform your decision, and a critical mass of responses will help you to make your decisions.\n\nChoose your critical moments for a check-up, then plan the right [survey questions](https://conversionxl.com/blog/good-survey-questions/) to ask the right customers, and you’ll be well on your way to a healthy business.",
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