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      "permlink": "steemitboard-notify-crossfires-20190626t223114000z",
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      "body": "Congratulations @crossfires! You received a personal award!\n\n<table><tr><td>https://steemitimages.com/70x70/http://steemitboard.com/@crossfires/birthday2.png</td><td>Happy Birthday! - You are on the Steem blockchain for 2 years!</td></tr></table>\n\n<sub>_You can view [your badges on your Steem Board](https://steemitboard.com/@crossfires) and compare to others on the [Steem Ranking](https://steemitboard.com/ranking/index.php?name=crossfires)_</sub>\n\n\n**Do not miss the last post from @steemitboard:**\n<table><tr><td><a href=\"https://steemit.com/steemitboard/@steemitboard/the-steem-community-has-lost-an-epic-member-farewell-woflhart\"><img src=\"https://steemitimages.com/64x128/https://cdn.steemitimages.com/DQmQWnM36SWCPGn98nY83M1ArgweMz5fnovQEp2E4FiDdug/Wolfhart_header.png\"></a></td><td><a href=\"https://steemit.com/steemitboard/@steemitboard/the-steem-community-has-lost-an-epic-member-farewell-woflhart\">The Steem community has lost an epic member! Farewell @woflhart!</a></td></tr></table>\n\n###### [Vote for @Steemitboard as a witness](https://v2.steemconnect.com/sign/account-witness-vote?witness=steemitboard&approve=1) to get one more award and increased upvotes!",
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      "author": "crossfires",
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      "title": "Phishing and scamming from a fake PayPal",
      "body": "If you are reactionary this was a pretty good scam, they seem to be getting smarter. I did not order that phone. Always look at the where the e-mail is coming from, and never click on the click ables (there were 3). The formatting was also terrible.\n\nI then proceeded to check my Paypal account, by login into my account on their website, and I made sure everything was in-order and it was. Pure phishing/scam.\n\nI took the liberty to take out my contact info, but it was in there in the contact information box.\nTop Half\n![1.png](https://steemitimages.com/DQmXwvrcc1vnZd6aBp1JffmABmvP84XwDomG3WHtG8g2HpY/1.png)\n\n\nBottom Half\n![2.png](https://steemitimages.com/DQmTUA7cxiajjDj7PBQd2LDT8nJEY3fzoYMVFNjdbrHXbwy/2.png)",
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      "title": "Some FAQ's about cryptocurrencies!",
      "body": "Some FAQ’s about cryptocurrencies.  These are questions I hear all the time.  I hope you find it informative and helpful.\n\nWhen did Bitcoin come out?\nOctober 31st 2008 (I just looked that up. It’s on Halloween for us Americans. That’s kind of scary! Pun intended.).\n\nAm I too late to invest into such and such coin?\nFor the most part cryptocurrencies have only been around for a few years. The only exception is the “gold coin” Bitcoin or I like to call it the godfather coin. Even then Bitcoin and all other Alt-Coins (Alterative coins) are still relatively new.\n\nHow do you know that it only started a few of years ago? Or is there a place can I look up the cryptocurrency market?\nGo to https://coinmarketcap.com you’ll see most of them didn’t start until circa 2014\n\nWhat year did cryptocurrency start to exploded in value?\nI would say the year of the cryptocurrency started this year. Going from under 20 Billion to top ending around 116-117 Billion in a few months.\n\nHow big do you think the crypto-verse and blockchain will be?\nWell I believe that blockchain technology has so many applications. The possibilities are endless.\n\nWhat is a blockchain?\nA blockchain is a digital ledger that keeps transactions that are made in bitcoin and are recorded chronologically and publicly.\n\nIs cryptocurrency the same as stocks?\nNo, the stock market are companies you invest in. Cryptocurrencies are digital currencies. They should be treated as a currencies, but not fiat currency.\n\nWhat is fiat currency?\nFiat currency is a legal tender that was made and backed by that country’s government.\n\nWell what happens if the whole Internet goes down, would you lose everything?\nIf that happened then you are talking about a global wide EMP, which usually means nukes were launched and we all be dead or dying. Also if you had a paper wallet then technically you still have those digital assets. You’ll just have to find an electronic device that can read it. I know I hear you.  It’s a catch-22.\n\nWhat is a paper wallet?\nIt is what you think it is. It is a printed out piece of paper that has a specified amount of cryptocurrency on it.\n![paper-wallets.png](https://steemitimages.com/DQmPy9CWVJ6SjXD2FLEHkB7UvjLxq6Nzo1XJrk478WhNWpY/paper-wallets.png)\n\nWhat is the difference between cold storage and hot storage?\nCold storage would equal a paper wallet or a computer that is offline. \nHot storage is a piece of hardware (smart phone, computers) that is connected to the Internet.\n\nWhat coins should I invest in?\nThat you’ll need to do your due diligence.  It is often said that Bitcoin would be the safest bet. But the potential is massive out there.\n\nWhen buying a coin, do you have to buy a whole one?\nNo, you can buy a ½, a ¼, a 1/10, all the way to the hundredth millionth place, etc.\n\nExtra videos to help understand block chain technology and Bitcoin/cryptocurrencies! These are the videos I’ve been recommending  to my friends and family. They give a more in-depth look at the applications and how it works. The last one you can skip if you aren’t too technological.\n\nWatch these videos in order.\n\nWhat is Bitcoin?\nhttps://www.youtube.com/watch?v=Gc2en3nHxA4\n\n19 Industries The Blockchain Will Disrupt\nhttps://www.youtube.com/watch?v=G3psxs3gyf8\n\nThe Essence of How Bitcoin Works\nhttps://www.youtube.com/watch?v=t5JGQXCTe3c\n\nHow Bitcoin works under the hood\nhttps://www.youtube.com/watch?v=Lx9zgZCMqXE\n\n\nAfter reading all these FAQ’s and watching the videos here’s some food for thought.\n\nThe entire cryptocurrency market has been around 90-100 Billion dollars for the past couple of months. This is great since it is showing stability at that level. It only took 4 months to get around 80 Billion more market value (from 20 Billion to 100 Billion). If you look at the world GDP it says in 2014 that it was 107.5 Trillion dollars. If the cryptocurrency market can gain 1 trillion in-value, that’s x10 or 1000% more then it’s current value. That’s under 1% of the world GDP. I’ll let that sink in your mind for a little bit!\nhttps://en.wikipedia.org/wiki/Gross_world_product\n\nMany crappy coins have gotten x10 x100 or more in profits\n\nNow I get to ask you the audience a question. Is it really too late to invest or begin to use cryptocurrency? Think about it!\n![Shurgs.jpg](https://steemitimages.com/DQmXSerCXMQkmjMeKkvwHYx42rctqhPyE9kv3HtSB1sTs3u/Shurgs.jpg)",
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      "body": "Some FAQ’s about cryptocurrencies.  These are questions I hear all the time.  I hope you find it informative and helpful.\n\nWhen did Bitcoin come out?\nOctober 31st 2008 (I just looked that up. It’s on Halloween for us Americans. That’s kind of scary! Pun intended.).\n\nAm I too late to invest into such and such coin?\nFor the most part cryptocurrencies have only been around for a few years. The only exception is the “gold coin” Bitcoin or I like to call it the godfather coin. Even then Bitcoin and all other Alt-Coins (Alterative coins) are still relatively new.\n\nHow do you know that it only started a few of years ago? Or is there a place can I look up the cryptocurrency market?\nGo to https://coinmarketcap.com you’ll see most of them didn’t start until circa 2014\n\nWhat year did cryptocurrency start to exploded in value?\nI would say the year of the cryptocurrency started this year. Going from under 20 Billion to top ending around 116-117 Billion in a few months.\n\nHow big do you think the crypto-verse and blockchain will be?\nWell I believe that blockchain technology has so many applications. The possibilities are endless.\n\nWhat is a blockchain?\nA blockchain is a digital ledger that keeps transactions that are made in bitcoin and are recorded chronologically and publicly.\n\nIs cryptocurrency the same as stocks?\nNo, the stock market are companies you invest in. Cryptocurrencies are digital currencies. They should be treated as a currencies, but not fiat currency.\n\nWhat is fiat currency?\nFiat currency is a legal tender that was made and backed by that country’s government.\n\nWell what happens if the whole Internet goes down, would you lose everything?\nIf that happened then you are talking about a global wide EMP, which usually means nukes were launched and we all be dead or dying. Also if you had a paper wallet then technically you still have those digital assets. You’ll just have to find an electronic device that can read it. I know I hear you.  It’s a catch-22.\n\nWhat is a paper wallet?\nIt is what you think it is. It is a printed out piece of paper that has a specified amount of cryptocurrency on it.\n![paper-wallets.png](https://steemitimages.com/DQmPy9CWVJ6SjXD2FLEHkB7UvjLxq6Nzo1XJrk478WhNWpY/paper-wallets.png)\n\nWhat is the difference between cold storage and hot storage?\nCold storage would equal a paper wallet or a computer that is offline. \nHot storage is a piece of hardware (smart phone, computers) that is connected to the Internet.\n\nWhat coins should I invest in?\nThat you’ll need to do your due diligence.  It is often said that Bitcoin would be the safest bet. But the potential is massive out there.\n\nWhen buying a coin, do you have to buy a whole one?\nNo, you can buy a ½, a ¼, a 1/10, all the way to the hundredth millionth place, etc.\n\nExtra videos to help understand block chain technology and Bitcoin/cryptocurrencies! These are the videos I’ve been recommending  to my friends and family. They give a more in-depth look at the applications and how it works. The last one you can skip if you aren’t too technological.\n\nWatch these videos in order.\n\nWhat is Bitcoin?\nhttps://www.youtube.com/watch?v=Gc2en3nHxA4\n\n19 Industries The Blockchain Will Disrupt\nhttps://www.youtube.com/watch?v=G3psxs3gyf8\n\nThe Essence of How Bitcoin Works\nhttps://www.youtube.com/watch?v=t5JGQXCTe3c\n\nHow Bitcoin works under the hood\nhttps://www.youtube.com/watch?v=Lx9zgZCMqXE\n\n\nAfter reading all these FAQ’s and watching the videos here’s some food for thought.\n\nThe entire cryptocurrency market has been around 90-100 Billion dollars for the past couple of months. This is great since it is showing stability at that level. It only took 4 months to get around 80 Billion more market value (from 20 Billion to 100 Billion). If you look at the world GDP it says in 2014 that it was 107.5 Trillion dollars. If the cryptocurrency market can gain 1 trillion in-value, that’s x10 or 1000% more then it’s current value. That’s under 1% of the world GDP. I’ll let that sink in your mind for a little bit!\nhttps://en.wikipedia.org/wiki/Gross_world_product\n\nMany crappy coins have gotten x10 x100 or more in profits\n\nNow I get to ask you the audience a question. Is it really too late to invest or begin to use cryptocurrency? Think about it!\n![Shurgs.jpg](https://steemitimages.com/DQmXSerCXMQkmjMeKkvwHYx42rctqhPyE9kv3HtSB1sTs3u/Shurgs.jpg)",
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      "title": "Some FAQ's about cryptocurrencies.",
      "body": "Some FAQ’s about cryptocurrencies.  These are questions I hear all the time.  I hope you find it informative and helpful.\n\nWhen did Bitcoin come out?\nOctober 31st 2008 (I just looked that up. It’s on Halloween for us Americans. That’s kind of scary! Pun intended.).\n\nAm I too late to invest into such and such coin?\nFor the most part cryptocurrencies have only been around for a few years. The only exception is the “gold coin” Bitcoin or I like to call it the godfather coin. Even then Bitcoin and all other Alt-Coins (Alterative coins) are still relatively new.\n\nHow do you know that it only started a few of years ago? Or is there a place can I look up the cryptocurrency market?\nGo to https://coinmarketcap.com you’ll see most of them didn’t start until circa 2014\n\nWhat year did cryptocurrency start to exploded in value?\nI would say the year of the cryptocurrency started this year. Going from under 20 Billion to top ending around 116-117 Billion in a few months.\n\nHow big do you think the crypto-verse and blockchain will be?\nWell I believe that blockchain technology has so many applications. The possibilities are endless.\n\nWhat is a blockchain?\nA blockchain is a digital ledger that keeps transactions that are made in bitcoin and are recorded chronologically and publicly.\n\nIs cryptocurrency the same as stocks?\nNo, the stock market are companies you invest in. Cryptocurrencies are digital currencies. They should be treated as a currencies, but not fiat currency.\n\nWhat is fiat currency?\nFiat currency is a legal tender that was made and backed by that country’s government.\n\nWell what happens if the whole Internet goes down, would you lose everything?\nIf that happened then you are talking about a global wide EMP, which usually means nukes were launched and we all be dead or dying. Also if you had a paper wallet then technically you still have those digital assets. You’ll just have to find an electronic device that can read it. I know I hear you.  It’s a catch-22.\n\nWhat is a paper wallet?\nIt is what you think it is. It is a printed out piece of paper that has a specified amount of cryptocurrency on it.\n![paper-wallets.png](https://steemitimages.com/DQmPy9CWVJ6SjXD2FLEHkB7UvjLxq6Nzo1XJrk478WhNWpY/paper-wallets.png)\n\nWhat is the difference between cold storage and hot storage?\nCold storage would equal a paper wallet or a computer that is offline. \nHot storage is a piece of hardware (smart phone, computers) that is connected to the Internet.\n\nWhat coins should I invest in?\nThat you’ll need to do your due diligence.  It is often said that Bitcoin would be the safest bet. But the potential is massive out there.\n\nWhen buying a coin, do you have to buy a whole one?\nNo, you can buy a ½, a ¼, a 1/10, all the way to the hundredth millionth place, etc.\n\nExtra videos to help understand block chain technology and Bitcoin/cryptocurrencies! These are the videos I’ve been recommending  to my friends and family. They give a more in-depth look at the applications and how it works. The last one you can skip if you aren’t too technological.\n\nWatch these videos in order.\n\nWhat is Bitcoin?\nhttps://www.youtube.com/watch?v=Gc2en3nHxA4\n\n19 Industries The Blockchain Will Disrupt\nhttps://www.youtube.com/watch?v=G3psxs3gyf8\n\nThe Essence of How Bitcoin Works\nhttps://www.youtube.com/watch?v=t5JGQXCTe3c\n\nHow Bitcoin works under the hood\nhttps://www.youtube.com/watch?v=Lx9zgZCMqXE\n\n\nAfter reading all these FAQ’s and watching the videos here’s some food for thought.\n\nThe entire cryptocurrency market has been around 90-100 Billion dollars for the past couple of months. This is great since it is showing stability at that level. It only took 4 months to get around 80 Billion more market value (from 20 Billion to 100 Billion). If you look at the world GDP it says in 2014 that it was 107.5 Trillion dollars. If the cryptocurrency market can gain 1 trillion in-value, that’s x10 or 1000% more then it’s current value. That’s under 1% of the world GDP. I’ll let that sink in your mind for a little bit!\nhttps://en.wikipedia.org/wiki/Gross_world_product\n\nMany crappy coins have gotten x10 x100 or more in profits\n\nNow I get to ask you the audience a question. Is it really too late to invest or begin to use cryptocurrency? Think about it!\n![Shurgs.jpg](https://steemitimages.com/DQmXSerCXMQkmjMeKkvwHYx42rctqhPyE9kv3HtSB1sTs3u/Shurgs.jpg)",
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      "title": "Some FAQ's about cryptocurrencies.",
      "body": "Some FAQ’s about cryptocurrencies.  These are questions I hear all the time.  I hope you find it informative and helpful.\n\nWhen did Bitcoin come out?\nOctober 31st 2008 (I just looked that up. It’s on Halloween for us Americans. That’s kind of scary! Pun intended.).\n\nAm I too late to invest into such and such coin?\nFor the most part cryptocurrencies have only been around for a few years. The only exception is the “gold coin” Bitcoin or I like to call it the godfather coin. Even then Bitcoin and all other Alt-Coins (Alterative coins) are still relatively new.\n\nHow do you know that it only started a few of years ago? Or is there a place can I look up the cryptocurrency market?\nGo to https://coinmarketcap.com you’ll see most of them didn’t start until circa 2014\n\nWhat year did cryptocurrency start to exploded in value?\nI would say the year of the cryptocurrency started this year. Going from under 20 Billion to top ending around 116-117 Billion in a few months.\n\nHow big do you think the crypto-verse and blockchain will be?\nWell I believe that blockchain technology has so many applications. The possibilities are endless.\n\nWhat is a blockchain?\nA blockchain is a digital ledger that keeps transactions that are made in bitcoin and are recorded chronologically and publicly.\n\nIs cryptocurrency the same as stocks?\nNo, the stock market are companies you invest in. Cryptocurrencies are digital currencies. They should be treated as a currencies, but not fiat currency.\n\nWhat is fiat currency?\nFiat currency is a legal tender that was made and backed by that country’s government.\n\nWell what happens if the whole Internet goes down, would you lose everything?\nIf that happened then you are talking about a global wide EMP, which usually means nukes were launched and we all be dead or dying. Also if you had a paper wallet then technically you still have those digital assets. You’ll just have to find an electronic device that can read it. I know I hear you.  It’s a catch-22.\n\nWhat is a paper wallet?\nIt is what you think it is. It is a printed out piece of paper that has a specified amount of cryptocurrency on it.\n![paper-wallets.png](https://steemitimages.com/DQmPy9CWVJ6SjXD2FLEHkB7UvjLxq6Nzo1XJrk478WhNWpY/paper-wallets.png)\n\nWhat is the difference between cold storage and hot storage?\nCold storage would equal a paper wallet or a computer that is offline. \nHot storage is a piece of hardware (smart phone, computers) that is connected to the Internet.\n\nWhat coins should I invest in?\nThat you’ll need to do your due diligence.  It is often said that Bitcoin would be the safest bet. But the potential is massive out there.\n\nWhen buying a coin, do you have to buy a whole one?\nNo, you can buy a ½, a ¼, a 1/10, all the way to the hundredth millionth place, etc.\n\nExtra videos to help understand block chain technology and Bitcoin/cryptocurrencies! These are the videos I’ve been recommending  to my friends and family. They give a more in-depth look at the applications and how it works. The last one you can skip if you aren’t too technological.\n\nWatch these videos in order.\n\nWhat is Bitcoin?\nhttps://www.youtube.com/watch?v=Gc2en3nHxA4\n\n19 Industries The Blockchain Will Disrupt\nhttps://www.youtube.com/watch?v=G3psxs3gyf8\n\nThe Essence of How Bitcoin Works\nhttps://www.youtube.com/watch?v=t5JGQXCTe3c\n\nHow Bitcoin works under the hood\nhttps://www.youtube.com/watch?v=Lx9zgZCMqXE\n\n\nAfter reading all these FAQ’s and watching the videos here’s some food for thought.\n\nThe entire cryptocurrency market has been around 90-100 Billion dollars for the past couple of months. This is great since it is showing stability at that level. It only took 4 months to get around 80 Billion more market value (from 20 Billion to 100 Billion). If you look at the world GDP it says in 2014 that it was 107.5 Trillion dollars. If the cryptocurrency market can gain 1 trillion in-value, that’s x10 or 1000% more then it’s current value. That’s under 1% of the world GDP. I’ll let that sink in your mind for a little bit!\nhttps://en.wikipedia.org/wiki/Gross_world_product\n\nMany crappy coins have gotten x10 x100 or more in profits\n\nNow I get to ask you the audience a question. Is it really too late to invest or begin to use cryptocurrency? Think about it!\n![Shurgs.jpg](https://steemitimages.com/DQmXSerCXMQkmjMeKkvwHYx42rctqhPyE9kv3HtSB1sTs3u/Shurgs.jpg)",
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      "body": "Aww! :) Thank you!",
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      "body": "@@ -5589,105 +5589,8 @@\n rs%0A%0A\n-Bryan%0AThere a joke I shared with him about that, but I%E2%80%99ll blog about that another time. Teaser!%0A%0A\n Supp\n",
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      "body": "Thanks! It's all about helping the community.",
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      "body": "According to an Apple specialist.\n\nLast night customer service interaction I found out this useful information. It was buried in the transcript.\n\nMy question was \"I heard LONG AGO that when getting an new electronic device you are suppose to drain the battery then charge to full then drain it again, to help with battery life. Is that still a thing?\"\n\nHe told me it was a battery myth and that it actually goes like this.\nSay you have 100 charges/cycles left on your battery. During the day you've used 50% of your battery power, and charge it back to full, then you have 99 1/2 cycles left. You would have to use another 50% in-order to use the entire cycle. Now you have 99 cycles.\n\nThat made so much more sense. Hope this was helpful.\n\nP.S.  Disclaimer: I'm assuming he's being an expert on Apple products (which have Lithium Ion batteries) https://www.apple.com/batteries/ , because I know there are different battery types like:\nThe Nickel Cadmium (NiCd) battery.\nThe Nickel-Metal Hydride (NiMH) battery.\nThe Lead Acid battery.\nThe Lithium Ion battery.\nThe Lithium Polymer battery.\n\n\n![Screenshot-19.jpg](https://steemitimages.com/DQmQoGvMXDCnSaP9wiMymDmUeSXjujXVGWDEmGxqPErVqvD/Screenshot-19.jpg)",
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      "body": "I just got a Macbook from Apple. And I decided to go check for my anniversary date for kicks (I'm usually pretty through about checking for things like that. I used to be a QA tester for Activision (a 3rd-party gaming company). So I feel being detailed-\noriented is encoded in my DNA. As it turns out I didn't have my Applecare+ put onto my computer.\n\nI contacted customer service via Apple Chat Support, and I got to speak to a guy named Joss.\n\n![knowledge_graph_logo.png](https://steemitimages.com/DQmTddkaYLhWtExyykiban566y2qz1AGJJ1ZwjDeYZebpwN/knowledge_graph_logo.png)\n\nJoss\nHi Bryan!\n\nJoss\nHow’s your Tuesday going so far?\n\nBryan\nIt's been great\n\nJoss\nI’m really glad to hear that!\n\nBryan\nI just need to figure out this Applecare issue :)\n\nJoss\nHow can I help keep the good times rolling?\n\nJoss\nOh?\n\nJoss\nWhat’s going on with your apple care?\n\nBryan\nYeah I brought applecare with this macbook air and it didn't seem to apply\n\nJoss\nWhat the what?!\n\nJoss\nThat’s really strange.\n\nJoss\nWhere did you purchase the agreement? Was it in store, online, or over chat/phone support?\n\nBryan\nI read somewhere that it was suppose to apply if you bought it with the mac right?\n\nBryan\nIt was threw the apple.com store\n\nBryan\nThrough*\n\nJoss\nYeah! Should stick right on there!\n\nJoss\nDo you have the proof of purchase?\n\nJoss\nEither a physical print out or an email?\n\nBryan\n*sends receipt*\n\nJoss\nYou’re the coolest. Thanks Bryan!\n\nJoss\nLet me do a little digging here and we’ll get this sorted out.\n\nJoss\nIs there a registration number on the AppleCare agreement?\n\nBryan\nI never got the apple care in my box\n\nBryan\nJust the Macbook Air\n\nBryan\nI thought that was odd as well\n\nJoss\nHmmm.\n\nJoss\nOK. thanks. I’ll see what I can find. Bear with me for a sec.\n\nBryan\nI'm glad I looked at my anniversary date, just for kicks. And to my surprise it wasn't added on. Not really happy about that.\n\nJoss\nThe good news is that we can clearly see on the receipt that it was purchased.\n\nJoss\nSo you’ve got proof there for sure.\n\nBryan\nYup\n\nJoss\nOk\n\nJoss\nIt looks like we’ll need to get you on the phone to speak with an agreement admin.\n\nJoss\nThey’ll just need to verify your identity and look up the registration to apply it.\n\nBryan\nOk\n\nJoss\nAre you available for a callback?\n\nBryan\nYup\n\nBryan\n(my number censored)\n\nBryan\nJust had one more question before that happens\n\nJoss\nSure thing. Fire away!\n\nBryan\nI heard LONG AGO that when getting an new electronic device you are suppose to drain the battery then charge to full then drain it again, to help with battery life. Is that still a thing?\n\nBryan\nFor any apple product for that matter\n\nJoss\nNah. That’s a tech myth.\n\nJoss\nNow your battery has a certain amount of cycles.\n\nBryan\nYeah was about to say about the cycles\n\nJoss\nEach cycle is the equivalent of 100% of the battery being used one time. So even if you use it 50% of the way and then charge it again, that only counts as half a cycle.\n\nJoss\nYou’d have to use it another %50 and charge it to count as 1 whole cycle. Does that makes sense?\n\nBryan\nYup\n\nBryan\nThanks joss (not Whedon)!\n\nBryan\nOr are you?! :)\n\nJoss\nHA!\n\nJoss\nThat’s funny you say that...\n\nJoss\nMy Instagram handle was @NotJossWhedon for a while.\n\nBryan\n:p\n\nJoss\nBut I appreciate you not saying “oh, like Joss Stone?”\n\nJoss\nLOL\n\nBryan\nBoooooo for apple chat not having emoji's. Then again I guess you don't want those not tech people to be trolling you\n\nJoss\nI actually hear that it might be coming.\n\nBryan\nLol NOOOOOOO!!! I guess it would help sometimes like this situation\n\nJoss\nBecause we’re sort of encouraged to chat with our customers like they were our buddy. And since emojis are such a huge part of electronic communication, it makes sense to have it!\n\n- The next 3 lines were exclaimed at the same time.\n\nJoss\nANYWAY....\n\nJoss\nI need your phone number and time zone. LOL\n\nBryan\nAnyways when should I expect the admin call?\n\nBryan\nLOL\n\nBryan\nJinx...?\n\nBryan\n(censored) PST time zone\n\nBryan\nOr PDT now *details*\n\nJoss\nOK! I’ve go you set up for a 2:45 callback. Does that work?\n\nBryan\nNice\n\nBryan\nSo in 10 mins\n\nBryan\nWell 13 mins *details* *pffffff* :)\n\nJoss\nYep! 12 now!\n\nBryan\nSHUT IT JOSS! lol\n\nBryan\nThanks a bunch\n\nJoss\nYou’re welcome!\n\nJoss\nThanks so much for chatting with me today Bryan! I hope you have a great rest of your Tuesday.\n\nJoss\nLater Gator!\n\nBryan\n*waves*\n\t\n\n\n\n\n- 15 min later\n\n*ring*\n\nHi Apple support *blah blah blah*\n\nBryan\nYeah I’m having a issue with applecare.\n\n- Another few minutes going back and forth\n\nSupport\nI’ll transfer you to the Applecare department\n\nBryan\nThank you!\n\nHi Applecare support *blah blah blah*\nBryan\nYeah I’m having a issue with applecare not being on my computer.\n\nSupport\nYeah I see that you have your receipt. Did you have an application registration number?\n\nBryan\nNope, I didn’t get that.\n\n- Many back and forths and holds later.\n\n\nSupport\nHi so just to let you know where we are at. I’m on hold with my supervisor.\n\nBryan\nI laughed out loud. Wow this is like Inception.\n\nSupport\nWait what?\n\nBryan\nYou know the movie Inception “A dream within a dream”? It’s like that here. I’m on hold with you “customer service” and you are on hold with your supervisor. I’ve never had that before.\n\nSupport\n*She laughed out loud for a while*\n\nBryan\nCould you get please just call me back if you need me? I trust you’ll get it all sorted out.\n\nSupport\nYes we can do that if we need to call you back or update you we will.\n\n\n\n- 10 mins later\n\n*rings from another number*\n\nSupport\nBryan my name is also Bryan\n\nBryan\n*cheers out loud*\n\nSupport\nYeah and spelled the right way with a Y just like yours\n\nBryan\nThere a joke I shared with him about that, but I’ll blog about that another time. Teaser!\n\nSupport\nOk, so I’ll have to put in a ticket with the engineers over here, but be assured you will get your applecare+ in the next couple of days.\n\n\n\nAll-in-all great customer service and I wanted to share the fun and funnies with y’all. Also to be informative since I didn’t know about battery myth and possible upcoming emojis when talking to customer service.",
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      "body": "Yeah I've already noticed that too. Seems interesting how that works.",
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      "author": "crossfires",
      "permlink": "re-kryptoknightk-re-crossfires-introduction-20170628t002949334z",
      "title": "",
      "body": "Thanks @kryptoknightk",
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      "body": "Welcome to steemit @crossfires! If you ever have any questions related to the platform or crypto, let me know! I will be happy to help :)",
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      "body": "Great narrative! Apple knows about customer service and that's why they continue to dominate the market. Best customer service companies in my opinion are Disney, Publix, and Apple!!",
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      "body": "When I first joined and I seen some posts making money that really didn't have much value,  I figured just throw anything out there.  No value in that, especially in the long run. Thanks for the comment.",
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      "permlink": "re-ptmikesteem-the-learning-curve-and-that-feeling-when-your-post-is-making-money-20170628t001550579z",
      "title": "",
      "body": "Steem states in their \"quick start guide\"\n\n\"Earning on Steemit\nThe best attitude to have is to expect to make nothing. Have fun. Get engaged. Make friends. If along the way you earn something - bonus!\n\nIt is possible to earn thousands of dollars, but most authors who are doing this have put in a lot of time and work to contribute to the community and build followings.\"",
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      "author": "crossfires",
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      "title": "Good times with customer services",
      "body": "I just got a Macbook from Apple. And I decided to go check for my anniversary date for kicks (I'm usually pretty through about checking for things like that. I used to be a QA tester for Activision (a 3rd-party gaming company). So I feel being detailed-\noriented is encoded in my DNA. As it turns out I didn't have my Applecare+ put onto my computer.\n\nI contacted customer service via Apple Chat Support, and I got to speak to a guy named Joss.\n\n![knowledge_graph_logo.png](https://steemitimages.com/DQmTddkaYLhWtExyykiban566y2qz1AGJJ1ZwjDeYZebpwN/knowledge_graph_logo.png)\n\nJoss\nHi Bryan!\n\nJoss\nHow’s your Tuesday going so far?\n\nBryan\nIt's been great\n\nJoss\nI’m really glad to hear that!\n\nBryan\nI just need to figure out this Applecare issue :)\n\nJoss\nHow can I help keep the good times rolling?\n\nJoss\nOh?\n\nJoss\nWhat’s going on with your apple care?\n\nBryan\nYeah I brought applecare with this macbook air and it didn't seem to apply\n\nJoss\nWhat the what?!\n\nJoss\nThat’s really strange.\n\nJoss\nWhere did you purchase the agreement? Was it in store, online, or over chat/phone support?\n\nBryan\nI read somewhere that it was suppose to apply if you bought it with the mac right?\n\nBryan\nIt was threw the apple.com store\n\nBryan\nThrough*\n\nJoss\nYeah! Should stick right on there!\n\nJoss\nDo you have the proof of purchase?\n\nJoss\nEither a physical print out or an email?\n\nBryan\n*sends receipt*\n\nJoss\nYou’re the coolest. Thanks Bryan!\n\nJoss\nLet me do a little digging here and we’ll get this sorted out.\n\nJoss\nIs there a registration number on the AppleCare agreement?\n\nBryan\nI never got the apple care in my box\n\nBryan\nJust the Macbook Air\n\nBryan\nI thought that was odd as well\n\nJoss\nHmmm.\n\nJoss\nOK. thanks. I’ll see what I can find. Bear with me for a sec.\n\nBryan\nI'm glad I looked at my anniversary date, just for kicks. And to my surprise it wasn't added on. Not really happy about that.\n\nJoss\nThe good news is that we can clearly see on the receipt that it was purchased.\n\nJoss\nSo you’ve got proof there for sure.\n\nBryan\nYup\n\nJoss\nOk\n\nJoss\nIt looks like we’ll need to get you on the phone to speak with an agreement admin.\n\nJoss\nThey’ll just need to verify your identity and look up the registration to apply it.\n\nBryan\nOk\n\nJoss\nAre you available for a callback?\n\nBryan\nYup\n\nBryan\n(my number censored)\n\nBryan\nJust had one more question before that happens\n\nJoss\nSure thing. Fire away!\n\nBryan\nI heard LONG AGO that when getting an new electronic device you are suppose to drain the battery then charge to full then drain it again, to help with battery life. Is that still a thing?\n\nBryan\nFor any apple product for that matter\n\nJoss\nNah. That’s a tech myth.\n\nJoss\nNow your battery has a certain amount of cycles.\n\nBryan\nYeah was about to say about the cycles\n\nJoss\nEach cycle is the equivalent of 100% of the battery being used one time. So even if you use it 50% of the way and then charge it again, that only counts as half a cycle.\n\nJoss\nYou’d have to use it another %50 and charge it to count as 1 whole cycle. Does that makes sense?\n\nBryan\nYup\n\nBryan\nThanks joss (not Whedon)!\n\nBryan\nOr are you?! :)\n\nJoss\nHA!\n\nJoss\nThat’s funny you say that...\n\nJoss\nMy Instagram handle was @NotJossWhedon for a while.\n\nBryan\n:p\n\nJoss\nBut I appreciate you not saying “oh, like Joss Stone?”\n\nJoss\nLOL\n\nBryan\nBoooooo for apple chat not having emoji's. Then again I guess you don't want those not tech people to be trolling you\n\nJoss\nI actually hear that it might be coming.\n\nBryan\nLol NOOOOOOO!!! I guess it would help sometimes like this situation\n\nJoss\nBecause we’re sort of encouraged to chat with our customers like they were our buddy. And since emojis are such a huge part of electronic communication, it makes sense to have it!\n\n- The next 3 lines were exclaimed at the same time.\n\nJoss\nANYWAY....\n\nJoss\nI need your phone number and time zone. LOL\n\nBryan\nAnyways when should I expect the admin call?\n\nBryan\nLOL\n\nBryan\nJinx...?\n\nBryan\n(censored) PST time zone\n\nBryan\nOr PDT now *details*\n\nJoss\nOK! I’ve go you set up for a 2:45 callback. Does that work?\n\nBryan\nNice\n\nBryan\nSo in 10 mins\n\nBryan\nWell 13 mins *details* *pffffff* :)\n\nJoss\nYep! 12 now!\n\nBryan\nSHUT IT JOSS! lol\n\nBryan\nThanks a bunch\n\nJoss\nYou’re welcome!\n\nJoss\nThanks so much for chatting with me today Bryan! I hope you have a great rest of your Tuesday.\n\nJoss\nLater Gator!\n\nBryan\n*waves*\n\t\n\n\n\n\n- 15 min later\n\n*ring*\n\nHi Apple support *blah blah blah*\n\nBryan\nYeah I’m having a issue with applecare.\n\n- Another few minutes going back and forth\n\nSupport\nI’ll transfer you to the Applecare department\n\nBryan\nThank you!\n\nHi Applecare support *blah blah blah*\nBryan\nYeah I’m having a issue with applecare not being on my computer.\n\nSupport\nYeah I see that you have your receipt. Did you have an application registration number?\n\nBryan\nNope, I didn’t get that.\n\n- Many back and forths and holds later.\n\n\nSupport\nHi so just to let you know where we are at. I’m on hold with my supervisor.\n\nBryan\nI laughed out loud. Wow this is like Inception.\n\nSupport\nWait what?\n\nBryan\nYou know the movie Inception “A dream within a dream”? It’s like that here. I’m on hold with you “customer service” and you are on hold with your supervisor. I’ve never had that before.\n\nSupport\n*She laughed out loud for a while*\n\nBryan\nCould you get please just call me back if you need me? I trust you’ll get it all sorted out.\n\nSupport\nYes we can do that if we need to call you back or update you we will.\n\n\n\n- 10 mins later\n\n*rings from another number*\n\nSupport\nBryan my name is also Bryan\n\nBryan\n*cheers out loud*\n\nSupport\nYeah and spelled the right way with a Y just like yours\n\nBryan\nThere a joke I shared with him about that, but I’ll blog about that another time. Teaser!\n\nSupport\nOk, so I’ll have to put in a ticket with the engineers over here, but be assured you will get your applecare+ in the next couple of days.\n\n\n\nAll-in-all great customer service and I wanted to share the fun and funnies with y’all. Also to be informative since I didn’t know about battery myth and possible upcoming emojis when talking to customer service.",
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